FREQUENTLY ASKED QUESTIONS

Joining The Pattern Club

Please click here to see the benefits of The Pattern Club

Previous Stitch Along and Exclusive Gold Patterns can be purchased as an add on to your account. As a logged in Pattern Club Member, you will receive a significant discount (at least 50%) on all these patterns!

Yes, you can quit and rejoin at any time. Patterns downloaded during your membership will remain available in your account. Keep in mind that access to new content is restricted after canceling and that any legacy pricing from when you first joined will be canceled as well.

No, if you sign up before the deadline you do not need to join The Pattern Club, though members get early access, discounts and alternative/extra patterns! If you missed the deadline you need to join The Pattern Club. Click here to join The Pattern Club.

The code can be found via ‘my account’ header in the menu on the homepage or click here.

Patterns

Retired Stitch Alongs are not included in your Pattern Club Membership. You do, however, get a significant discount while logged into your account. Please visit: Previous Stitch Alongs, select the SAL patterns you want to add to your account and check out via the normal route.

Please use the categories page or the search bar to find what you are looking for. We currently do not offer custom patterns but you can always add your requests to the community pattern wishlist!

Contact us via help@thepatternclub.com or Reply to our auto-reply with your membership status and dates and let us know what pattern you are missing and we’ll make sure it is coming your way!

Add the patterns you want to download to your cart. If you want to download just one pattern you can use the quick checkout option. Click on your basket at the top right to add all the selected patterns from your basket to your account. You only have to provide your e-mail (make sure it’s the same as you signed up with). After you check out (and pay if applicable) the patterns can be found in the “My Patterns” section under you in the menu!

After you check out (and pay if applicable) the patterns can be found in the “My Patterns“

Send us an email at help@thepatternclub.com or reply to our auto-reply and we’ll send you the pattern!

Troubleshoot

Select your country via the drop-down menu “Country.” Then continue to “European Union Residents VAT” and select “non-EU resident” from the drop-down menu

 

 

Depending on your country of residence, you may have to pay taxes on online purchases. The tax (if applicable) is automatically calculated and will be paid to the respective VAT Authorities.

If you are checking the box for Remember Me but it is not working please check the following. Check to be sure that your browser is set to allow third-party cookies and that it is not set to delete your history and cookies every time you close the browser.

If you are using Chrome please try the following steps:

  1. On your computer, open Chrome.
  2. At the top right, click More Settings. Autofill.
  3. Click Password Manager. Add.
  4. Enter a website, username, and password.
  5. Click Save.

Other Questions

No, if you sign up before the deadline you do not need to join The Pattern Club, though members get early access, discounts and alternative/extra patterns! If you missed the deadline you need to join The Pattern Club. Click here to join The Pattern Club.

The code can be found via ‘my account’ header in the menu on the homepage or click here.

Didn’t find the answer to your question?

Send us an e-mail