FREQUENTLY ASKED QUESTIONS

Please click here to see the benefits of The Pattern Club

Yes, you can quit and rejoin at any time. Patterns downloaded during your membership will remain available in your account. Keep in mind that access to new content is restricted after canceling and that any legacy pricing from when you first joined will be canceled as well.

Retired Stitch Alongs are not included in your Pattern Club Membership. You do, however, get a significant discount while logged into your account. Please visit: Previous Stitch Alongs, select the SAL patterns you want to add to your account and check out via the normal route.

Contact us via help@thepatternclub.com or Reply to our auto-reply with your membership status and dates and let us know what pattern you are missing and we’ll make sure it is coming your way!

Please use the categories page or the search bar to find what you are looking for. We currently do not offer custom patterns but you can always add your requests to the community pattern wishlist!

Add the patterns you want to download to your cart. If you want to download just one pattern you can use the quick checkout option. Click on your basket at the top right to add all the selected patterns from your basket to your account. You only have to provide your e-mail (make sure it’s the same as you signed up with). After you check out (and pay if applicable) the patterns can be found in the “My Patterns” section under you in the menu!

After you check out (and pay if applicable) the patterns can be found in the “My Patterns

No, if you sign up before the deadline you do not need to join The Pattern Club, though members get early access, discounts and alternative/extra patterns! If you missed the deadline you need to join The Pattern Club. Click here to join The Pattern Club.

The code can be found via ‘my account’ header in the menu on the homepage or click here.

Select your country via the drop-down menu “Country.” Then continue to “European Union Residents VAT” and select “non-EU resident” from the drop-down menu

 

 

Depending on your country of residence, you may have to pay taxes on online purchases. The tax (if applicable) is automatically calculated and will be paid to the respective VAT Authorities.

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