**Refund Policy for Digital Services with 30-Day Money Back Guarantee**
At The Pattern Club, we are committed to ensuring your satisfaction with our digital services. We therefore offer a 30-day money-back guarantee on our digital products to provide you with peace of mind when making a purchase. Please review our refund policy below:
**Eligibility for a Refund:**
– You are eligible for a refund within 30 days from the date of your purchase.
– Refunds are applicable for digital services and products only.
– You must provide a valid reason for the refund request.
**Requesting a Refund:**
To initiate a refund request, please contact our customer support team at [Your Customer Support Email Address]. In your request, kindly include the following information:
– Your full name and contact details.
– The date of your purchase.
– The product or service for which you are requesting a refund.
– A brief explanation of the reason for your refund request.
**Processing the Refund:**
– Refunds will be processed to the original payment method used during the purchase.
– You should allow between 10 and 15 business days for the refund to be reflected in your account.
– Partial refunds may be granted depending on the specific circumstances of your request.
**Refund Conditions:**
– Our money-back guarantee covers the cost of the digital service or product itself.
– Any additional charges, such as processing fees, transaction fees, or bank charges, are non-refundable.
– After a refund is issued, you will lose access to the digital service or product for which the refund was granted.
**Contact Information:**
If you have any questions or concerns about our refund policy or if you wish to initiate a refund request, please contact our customer support team at info@stitchonomy.nl.
The Pattern Club reserves the right to amend or modify this refund policy at any time without prior notice. Please review this policy periodically for any updates or changes. We appreciate your trust in our digital services, and your satisfaction is our top priority.